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Setup & Process

Up and running in 10 minutes

No IT team. No complex setup. Connect your phone, upload your menu, and Revtect starts answering calls today.

Setup Process

3 steps to never miss a call again

1

Connect your phone number

Forward your existing restaurant number to Revtect, or get a new dedicated number. Works with any landline or mobile. Takes under 60 seconds.

Phone setup
Forwarding Options
Forward all calls
Forward on busy
Forward unanswered
Connected · Your number: 0121 ••• ••••
2

Upload your menu & preferences

Paste your menu or upload a PDF. Add your opening hours, allergen info, delivery zones, and your restaurant's personality. Revtect learns it all in minutes.

Menu manager
+ 42 more items ✓ · Allergens mapped ✓
3

Go live — Revtect handles everything

Switch it on and watch the dashboard. Revtect answers every call, sends orders to your kitchen, and provides a live feed of all activity. You're in control at all times.

Live order flow
Customer calls
Revtect answers (< 2s)
Order confirmed
Takes full order
Kitchen printer
Auto-sync
Your POS
Instant
WhatsApp
Call Flow

What happens on every call

From ring to kitchen ticket in under 2 minutes.

1

Customer calls

Your restaurant number rings. Revtect picks up in under 2 seconds.

2

Warm greeting

Greets with your restaurant's name and your chosen voice.

3

Understands request

Takes orders, books tables, answers questions — or all three.

4

Confirms & wraps up

Reads back the order, gives ETA, and thanks the customer warmly.

5

Kitchen notified

Order sent to POS or printer instantly. No manual re-entry.

FAQ

Common questions

Do I need to change my phone number?
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No. You keep your existing number. We set up a simple call forward so when your line is busy or unanswered, Revtect takes over. You can also choose to forward all calls to Revtect, which is what most customers prefer for consistency.
How does Revtect learn my menu?
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You can paste your menu text, upload a PDF, or even just send us a photo of your menu board. Our team will set it up for you within 24 hours, including allergen mapping. After that, updates take just minutes via your dashboard.
What if a customer wants to speak to a person?
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Revtect detects when a customer specifically requests a human and seamlessly transfers the call to your chosen number, passing a summary of the conversation. You can also set VIP numbers that always go straight through to you.
Does it work with our existing POS system?
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Revtect integrates with Square, Lightspeed, Toast, and most major POS systems used in the US and UK. If your system isn't listed, we also support order delivery via WhatsApp, email, and direct printer integration.
Is there a contract or minimum term?
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No contracts, no minimum terms. All plans are month-to-month and you can cancel any time. We're confident you'll stay because Revtect genuinely helps your business grow — not because we've locked you in.
How accurate is the allergen information?
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Revtect only uses the allergen data you provide — it never guesses or approximates. It will tell the customer if it doesn't have information about a specific ingredient rather than make an assumption. It also flags every allergen-related call in your dashboard for your records.

Ready to get started?

Book a demo to see routing, voice, and integrations for your US or UK locations.

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